Refund policy

Every AR! order is carefully prepared and beautifully packaged to ensure it arrives ready to enjoy.

Below you’ll find everything you need to know about shipping, returns, exchanges, and refunds.

Please allow 1–2 business days for orders to be processed.

Please allow 1–4 business days for delivery once your order has been dispatched.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information.

Please allow 1–2 business days for orders to be processed.

International delivery typically takes 5–12 business days after dispatch, depending on the destination and customs clearance.

Delivery times are estimates only and may vary during peak periods.

For all international customers, please be aware that customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

AR! is unable to reimburse customs charges or accept returns due to unpaid duties or taxes.

If you have any questions regarding shipping, please contact operational@theariworld.com

Please ensure your shipping address is correct before completing your purchase.

AR! is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, please contact operational@theariworld.com  as soon as possible. While we’ll do our best to assist, we cannot guarantee changes once your order has been processed.

Once your order has been handed to the shipping carrier, delivery is managed by the shipping carrier.

If your parcel is delayed or appears to be lost, please contact operational@theariworld.com. We’ll do our best to assist you in resolving the issue.

We hope you love every purchase from AR!.

If something isn’t quite right, we gladly accept returns within 30 days of receiving your order.

To be eligible for a return, your item must:

Items that do not meet these conditions may not be accepted.

To request a return, please contact operational@theariworld.com

Once your return has been approved, we’ll provide instructions on how to return your order.

Returns sent without prior approval cannot be accepted.

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

We recommend using a tracked shipping service, as AR! cannot be responsible for parcels lost during return transit.

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, please contact operational@theariworld.com within 7 days of delivery, including your order number and photos of the issue.

We’ll work quickly to make it right.

We currently do not offer direct exchanges.

The quickest way to receive another size or style is to return your original item (once approved) and place a new order separately.

The following items cannot be returned:

Once your return has been received and inspected, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days after approval.

Please note that your bank or payment provider may require additional time to process and post your refund.

If more than 15 business days have passed since your refund was approved, please contact operational@theariworld.com